SRP Travels provides a clear and transparent cancellation policy to ensure that users can easily understand and manage their bookings. By booking through the website, users agree to the terms of the cancellation policy.
Cancellation by the User:
Users may cancel their booking at any time by contacting SRP Travels directly. The cancellation will be subject to the terms and conditions of the service provider, such as airlines, hotels, or rental car companies. The user may be charged a cancellation fee, and the amount of the fee may vary depending on the service provider and the terms of the booking.
Cancellation by the Service Provider:
In some cases, the service provider may cancel the user’s booking due to unforeseen circumstances, such as weather or mechanical issues. SRP Travels will work with the user and the service provider to find an appropriate solution, which may include rescheduling the booking or offering a refund.
Refunds:
If a user cancels their booking and is entitled to a refund, the refund will be processed according to the terms and conditions of the service provider. The time it takes to receive a refund may vary depending on the service provider and the method of payment.
Changes to the Booking:
Users may request changes to their booking, such as changing the dates or the type of accommodation. These changes will be subject to the terms and conditions of the service provider, and the user may be charged a fee for making the changes.
No Show:
If a user fails to show up for their booking, they may be subject to a no-show fee or a penalty, depending on the terms and conditions of the service provider. SRP Travels is not responsible for any losses or damages incurred as a result of a user’s failure to show up for their booking.
Force Majeure:
In the event of a force majeure, such as a natural disaster or political unrest, SRP Travels and the service provider may be unable to provide the booked services. In such cases, SRP Travels will work with the user and the service provider to find an appropriate solution, which may include rescheduling the booking or offering a refund.
SRP Travels provides a clear and transparent cancellation policy to ensure that users can easily manage their bookings. Users may cancel their booking at any time, subject to the terms and conditions of the service provider. If the service provider cancels the booking or the user is entitled to a refund, the refund will be processed according to the service provider’s terms and conditions. Users may request changes to their booking, subject to a fee, and may be subject to a no-show fee or penalty if they fail to show up for their booking. In the event of a force majeure, SRP Travels and the service provider will work with the user to find an appropriate solution.